Chirpy Heat
Chirpy Heat needed a custom web portal to support customer data submission and reporting for heat network information required by Ofgem.
We developed a bespoke portal that allows Chirpy Heat’s customers to submit relevant heat network data through a structured online system. The portal helps make the reporting process clearer, more consistent and easier to manage than relying on manual document exchange or disconnected spreadsheets. The system was designed around a specific operational need: collecting customer information in a format that could support regulatory reporting requirements while reducing friction for both Chirpy Heat and their customers.
This is a strong example of specialist development being used to solve a practical business problem. Rather than using a generic off-the-shelf platform, the portal was built around Chirpy Heat’s workflow, reporting needs and customer submission process. The project demonstrates how Thomas Grey Creative can design and build custom digital tools that support compliance, data collection and operational efficiency.