Website and
digital experience audits
Designed to help leadership,
marketing and digital teams
make better decisions.
Your website may look fine on the surface, but still be losing trust, creating friction, excluding users or exposing the business to unnecessary risk.
Thomas Grey Creative provides structured website and digital experience audits for organisations that want a clearer view of what is working, what is not and what should be improved first.
Our audits are designed to help leadership, marketing and digital teams make better decisions about their websites and online experiences.
WHAT OUR AUDITS COVER
UX REVIEW
We review the user experience of your website or digital product, looking at how easy it is for people to understand, navigate and complete key actions.
This can include reviewing user journeys, page structure, conversion paths, content clarity, calls to action, mobile experience and common friction points.
UI REVIEW
We assess layout, hierarchy, typography and interface consistency, and how well the design holds up across mobile and desktop.
WCAG COMPLIANCE
We test against the WCAG guidelines, covering colour contrast, keyboard access, focus states, semantic structure and assistive technology support.
ADA COMPLIANCE
We look at the accessibility risks that matter to US-facing organisations and highlight where the site could expose the business to a claim.
SECURITY REVIEW
We check hosting, plugins, updates, certificates and common vulnerabilities, then flag anything that puts the site or its data at risk.
Why Commission a Website Audit?
-
Find hidden friction
A website can look professional but still be difficult to use. An audit helps uncover the practical issues that affect users and conversions.
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Improve accessibility
Accessibility is not just a compliance issue. It improves usability, protects trust and helps more people interact with your organisation.
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Prioritise improvements
Many teams know their website needs work but struggle to decide what matters most. An audit creates a structured improvement roadmap.
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Support internal decision-making
A clear audit can help marketing, digital and leadership teams align around what needs to change and why.
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Reduce risk
Accessibility, security and poor user experience can all create business risk. A structured review helps identify issues before they become more costly.
We help you understand what matters,
why it matters and what should happen next.
The output is designed to be clear, useful and actionable. We do not just list problems.
A Thomas Grey Creative audit can include:
- Executive summary
- UX findings
- Prioritised recommendations
- Mobile and desktop review
- UI findings
- Practical next steps
- Security observations
- WCAG-related issues
- Optional stakeholder presentation
- Accessibility observations
- ADA-related risks
- Implementation roadmap
Our audits are useful for:
- Marketing directors
- Heads of digital
- Website managers
- Product teams
- Leadership teams
- Private equity-backed businesses
- US-facing organisations
- Companies preparing for a website redesign
- Businesses concerned about accessibility or compliance
- Teams that need independent evidence before investing in improvements
Why work with Thomas Grey Creative?
Our audits are designed to be clear, practical and useful.
We do not just identify issues. We help you understand what matters, why it matters and what should happen next. By combining UX, UI, accessibility, compliance and security thinking, we give teams a more complete view of their website or digital experience.
This is especially valuable for organisations that need to prioritise improvements, support internal decision-making or reduce risk before investing in wider digital work.
Our approach is structured but accessible. You receive findings that are easy to understand, recommendations that are realistic to act on and a clearer path towards a better, safer and more inclusive digital experience.
Talk to us about
a website audit
Need a clear, practical review of your website, user experience, accessibility or digital risk? Thomas Grey Creative can help you identify your exposure and plan your next move with confidence.